In the last 20 years the Airport industry has been subject to important changes. The operators shifted their focus from aviation and handling activities to non aviation ones, such as retail, restoration, media, real estate and car parking management. Competing in non-aviation activities requires an increased sensibility with respect to the market and the final users, such as visitors and passengers. In order to abilitate the business there is the need to use new tools and technologies.
Interlem was able to develop important experiences in the Airport industry, being partner with the main Italian player in the design of innovative solutions dedicated to the sector.
From the collaboration with the main national operators, Interlem developed two vertical solutions for the airport industry.
Some of our customers
SEA: Milano’s airports flight with the Air-il-CRMIn the last 20 years the airport business shifted its focus from aviation and handling activities to non aviation related businesses. In order to have success in this sector, there is the need of a stronger care and attention with respect to the final user, the passenger. SEA adopted Air-il-CRM in order to understand how the passengers behave and what they consume inside the airport.
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SEA – Aeroporti di Milano: Pymas, the parking yield management toolYield/revenue management is a set of techniques aimed to optimize the profitability of the companies through the revenue maximization and saturation of the available capacity. Milano's airport chose Interlem to build a dynamic pricing tool for their car parking.
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